June 17, 2008

"TPA Services from those you Know, Like, & Trust"

Why do people buy from people they "Know, Like and Trust"?

Word of mouth can provide a very strong influence in your buying or not buying from a company.  Proven experience, a verifiable track record, is another aspect that allows you to make an informed decision.  Regardless of the services to be provided, or how a word or sentence is phrased, when it is time to make a buying decision, you want to "Know, Like and Trust" them, don't you?

What makes one TPA different from another?

Since TPAs are in business to help your clients when their employees get injured, and the TPAs you chose for your insured are an extension of the insurance you placed for them, it is very important to pick a TPA with which you can feel comfortable.  At the end of the day, you made their choice for them, and if it is the wrong choice, they might decide to take their business to your competitor.

Just as is true for every company in the world, Experience is KING when it comes to a TPA.  For example, imagine that you own a very nice car, but one day, the “Check Engine” light comes on; do you want to take your car to the Jiffy Lube down the street, or to the high school boy looking to get enough money together for his latest skateboard, or do you want the experience that comes from a certified mechanic from either a reputable shop or the dealership?

What do you know about any TPAs?

Here are some facts about Anchor Claims Management:

Anchor has been servicing Nonsubscription accounts longer than anyone. In fact we started handling claims in 1989. Anchor has been working claims longer than some of the competitors’ Claims personnel have been alive.

• Anchor has handled over 43,000 Nonsubscription claims.

• Anchor has handled over 25,000 Workers’ Compensation claims.

• Anchor has handled over 750 Litigated claims.

• Anchor Managers have an average claims experience of over 20 years.

• Anchor employees have an average claims experience of over 7 years.

Managing Occupational Injury claims can be a constant headache, and you are busy. Anchor is on the front line, dealing with good people that have been hurt while working on the job. In fact, our ability to professionally handle your injured employees not only helps the injured employee, it helps your insured with their employee relations while at the same time minimizing potential litigation complications.

If we do not handle the injured employee like he or she was our own father or mother, it only makes everyone’s day harder.

Do you have a question about how we handle injured employees?  Would you like to talk with a claims adjuster? Put us to the test: call us, ask for a claims adjuster, and get to know them. In 3 minutes, if that claims adjuster cannot help you feel secure in our experience to handle injured employees, then go somewhere else and know that you have done yourself a favor. But you will love talking to us. And while that injured employee is talking with us to handle their claim, you will know that we are doing everything we can to make it as easy as possible on your insured’s injured employee. 

Do you trust anyone?

This is a question that is almost impossible to answer in just a few pages of documents. The truth is that Trust comes only with time. People make mistakes, and trust is what carries you through the tough times. Anchor has worked more Nonsubscription claims than anyone else, they have been in business for 19 years, and they have worked all the possibilities, from the basic claims to the multi-million dollar litigated cases.

Experience leads to Predictability. Predictability leads to Integrity. Integrity leads to Trust.

Learn more about ACM's claims management solutions.  Call (800) 275-3193 or visit www.anchor-claims.com.